Meet Our Team
Caryn O’Sullivan – Owner
Caryn has a unique start for a design boutique owner… It is her combination of skills, with passion for discovering new ideas and products that brings you the unique fabrics and designs that you see at Drapery Street Design Boutique. Blend this with an amazing team of designers, artists and textile artists and you have a studio bursting with creative ideas that also keeps an eye on cost, unparalleled quality and reliability.
“Moving to Indianapolis from Chicago and remodeling two homes was part of the inspiration for starting Drapery Street. I experienced first-hand what it is like to select from the sea of options and create a space that is uniquely you. I appreciated artisans I worked with on my projects who were able to merge my ideas with their experience to create a fantastic final product. I love brainstorming with customers and helping them bring their ideas to life – within their budget, timeframe and their unique style. This is the reason we have a workshop environment that really includes the customer in the design process.
People look to Drapery Street for inspiration so I am always learning and presenting new things in the design boutique. Traveling around the world, I have inspected drapes at the Ritz in Paris, the Duke Hotel in London and noting different construction techniques and fabric resources, I have found gives Drapery Street the best that the world has to offer. People have all different styles so we have created four style collections and three ways to shop. Customers can easily narrow the choices by using the window planner tool that we have created and by relying on the professional guidance of our certified Hunter Douglas Gallery experts. I have worked on all types of windows and budgets. I will never push a customer! I make sure they are comfortable and excited about the decision. I get great pleasure and satisfaction when I see “the after “. Even after thousands of windows I am still blown away by how drapes complete a room. It makes it feel like a home.”
Tiffany N. – Director of Design
Contact Tiffany at [email protected] or 317 816-9774
“I was working as an intern for a realty group downtown when I realized that I loved being in the homes to see how they were designed. I wanted to improve on the homes not just sell them. I then interned at a design firm where I fell in love with design even more. I focused my college years on working towards my degree in Interior Design. Then I landed an Internship with Drapery Street where I just found my niche.
I love my job! I come with an open mind and an honest opinion. I love trying out new ideas and brainstorming ideas. Some of my favorite places to look for inspiration outside of the store are Houzz, Pinterest and antique shopping. One of my favorite things about Drapery Street is that I am always amazed at how drapes can make a room. I get the greatest pleasure when we are at the install and the drapes are being hung. Seeing the client’s reaction to how drapes change the feel of the room is so rewarding. It is great to know that I have truly made someone happy!”
Here’s what my clients have to say:
“Tiffany did an amazing job. I was thrilled with results. It was a very pleasant experience.” Tiffany A – Indianapolis, IN
“I love Drapery Street and would recommend it to anyone. Every person in your store is friendly and helpful. I wish I had more drapes to buy!!“ Mandy H. Westfield – IN
Kristen A. – Director of Operations
Contact Kristen at [email protected] or 317-816 9774
Kristen graduated in 1992 with a BS in Marketing from Lehigh University. “I spent 12 years working as a retail buyer and operations manager. I was responsible for purchasing, merchandising and general management of two stores in Baltimore. I stayed at home for 11 years with my children which helped to improve my skills in the areas of time and disaster management. These experiences gave me the skill set needed to manage operations for Drapery Street. Custom drapes and window treatments are very complex and detail oriented. At Drapery Street I insure that we manage the manufacturing and scheduling efficiently in order to be certain that everything is done to our specifications and in the Drapery Street way. I love the fact that our customers can rely on me to insure that we truly deliver what we promise! My favorite thing about working at Drapery Street is the collaborative effort that is put into making sure that each project is the best it can be. I think the most satisfying part of working with customers is seeing the joy that the end result brings to them. Picking out window fashions can be stressful, and when a project is completed and you can tell the customer loves the end result it brings a sense of accomplishment. I will do everything I can to make sure that the experience lives up to their expectations.”
LuRhe C. – Hostess and all around awesome person
Contact LuRhe Castetter at [email protected] or 847 431-4244
LuRhe Castetter has always been a perfectionist. She is the first to admit that she likes when things are done right and she takes pride in being completely thorough. After a career as a flight attendant with Delta Airlines, LuRhe has found joy in learning the business of window treatments and earning her Hunter Douglas Certification. “I really enjoy listening to people tell me about their wants and needs. I ask a lot of questions so that I can be sure that we deliver what the customer is dreaming of. When I came to work at Drapery Street, I immediately understood how important listening is. You have to capture the finer details to truly service the customer. I never feel impatient because I want to give my customers confidence that we will understand their inspiration, help them to be creative and then make a selection that is uniquely theirs. That makes me happy and hopefully makes them 100% satisfied and thrilled with their purchase.”
Contact Erika at [email protected] or 317 816-9774
Landing a job in the design industry has been a huge change from my background. I went through college with internships in the Orthopedic world, spent the first four years after graduation in the Orthopedic field. I traveled across the United States doing auditing, and then concentrated on inventory management. After spending my entire adult life working in the medical field I took a leap of faith and opened a women’s clothing boutique and ran that for three years before finding myself at Drapery Street.
I love working at Drapery Street for many reasons; one being I throughly enjoy coming to work everyday! I feel blessed to enjoy the work I do and help customers fall in love with window treatments that are going to make their house a home. Not coming from a design background, I am an open book. I am there to listen and help you through the process of making decisions and picking out treatments that are going to best fit your needs. I love leaving a customers home knowing they are going to absolutely fall in love with the end result.
I would label my style as classic, clean lines and timeless. There is something about a well put together home, that will withstand the crazy trends that are going on in the world. Do what you love with your home, have fun with it. Your home is your canvas, it is your sanctuary, let’s make it fabulous!