The Drapery Street Trade Program

Our designer trade program offers exclusive benefits, such as a design trade discount and access to our concierge services. Contact us to discuss the details.

A track workroom offers standardized fabrication at lower prices but limited customization. They typically produce a pair of drapery panels in about 45 minutes, which can result in inconsistencies such as uneven lengths, crinkled overlaps, or bubbling trim. You’ll use their work orders, choose from restricted options, and manage the project yourself, with no design input or quality oversight.

Our concierge workroom is a full-service experience. Each pair of drapery panels can take up to eight hours to construct, allowing our artisans to tailor the fabrication process to the specific fabric type and account for natural stretching. We take the extra step of hanging panels before hemming or before adding trim to stretchy fabrics, ensuring the most precise, lasting fit possible (though minor stretching may still occur due to heat or humidity in the home).

We provide custom solutions that discerning homeowners expect — combining design expertise, meticulous fabrication, and white-glove installation to ensure every element looks and works exactly as intended.

We manage the entire project, from concept to completion. Depending on your preferences, we can work with you or directly with your client.

You provide the vision, and we will provide the guidance and expertise to execute it flawlessly. We handle the math and engineering, offer product knowledge, ensure the correct products are selected to accomplish your goals, and safeguard that every detail is covered— from returns to projections.

During the estimating stage, we collect all necessary specifications to obtain an accurate estimate. Our team schedules and completes all measurements.

During the expediting stage, we put together the quote and all purchase orders (making sure all products, fabrics, trims, hardware, and parts are ordered), communicate with vendors, manage backorders and make re-selections with the client if necessary.  We receive the shipments and open every box for inspection. We make sure all the correct components arrive and are in good order (i.e., check the hardware and hinges, the diameter of the drapery rods, the correct number of rings and valances have been included, inspect the fabric and colorways).

During the installation stage, we communicate with the client to set a date and time for installation. We provide white-glove installation. Our installers wear clean house shoes and remove all boxes & debris upon leaving. They steam all the drapes and ensure all the treatments are in good working order before leaving. If motorized options have been selected, our installers can provide operating instructions to the homeowner if desired.

Projects run most smoothly when the client joins the showroom appointment. It lets you share your design vision while they clarify functional and budget priorities, so together we can create solutions that work for both.

Our showroom showcases luxury, premier, and essential products. This tiered approach prevents clients from skipping custom treatments entirely. Clients who are at the end of a project, have exhausted their budget, or assume off-the-shelf options are comparable, need to see and feel the difference for themselves. By presenting a range of quality levels, we help them make informed investments that support both their functional needs and your design vision.

For long-term clients familiar with custom treatments, a showroom visit may not be necessary. No matter what, your vision drives the project, and we back you with expertise and support from start to finish.

Measurements are included after your initial showroom appointment, once product selections and mounting locations are agreed upon.

If you’d like measurements taken upfront, there’s a $145 fee that’s applied to your project cost. Otherwise, you can begin the process by bringing photos, ceiling heights, and window widths to your showroom consultation.

Yes, pre-wiring is one of our main areas of expertise.

For the best outcome, start early! Contrary to what many integrators and electricians will tell you, the pre-wiring process should begin as early as possible (the architectural stage is ideal so we can determine allowances, where we should put the motors, and if we want to add recessed pockets). Starting early in the process will afford you the most custom choices and ensure that wires can be placed in the correct areas without putting holes in walls or damaging wall coverings.

The pre-wiring process begins with a showroom appointment. Products are chosen first because different products require different wiring specs.

Next, we will complete a walk-through of the home. During this 90-minute appointment, we will look at the mounting depth, mounting placements, and architectural assets (i.e., cornices and recessed pockets). We will assess the placement of the windows, the direction of the sun, the proximity of the neighbors, etc. All of these details help us ensure that the products chosen at the showroom appointment will work in the space and accomplish the client’s functional goals. For example, if blackout is a top priority for the homeowner and we see that the mounting depth of the window is 3″, we may need to pivot to outside mount shades for better room-darkening capabilities, which requires a different wire placement. The walk-through is where we make sure every detail is covered to bring both your design vision and the client’s functional needs to fruition.

Once the trim is done, we will measure and order the products. Our team provides white-glove installation.

Pro Tip: Our pre-wiring projects are completed by a senior design consultant and our master installer. Call early to get on their calendars as their schedules fill up weeks in advance.

As early as possible. Ideally, we start at the architectural stage so we can determine allowances, where we should put the motors, and if we want to add recessed pockets.

If that stage has already been completed, the next best time to begin is about a month before the electrical starts. This allows us ample time to choose products and complete a wire walk-through.

If the drywall is already up, we have battery-operated solutions for your consideration.

We stand behind all of our products. We offer a Love It Guarantee, Limited Lifetime Warranty, and Hunter Douglas Right Choice Promise, which provides a 100% satisfaction guarantee.

We pride ourselves on providing high-quality products and expert design services to bring our customers the best possible experience for the lifetime of their treatments.

Yes. We can source fabrics and will provide education on which fabrics are best for what you’re trying to accomplish. We can also assist you source affordable dupes to lower the project cost or find alternative fabrics in the event of a backorder.

Our drapes and soft treatments are handmade right here in the Midwest, and most are made in the Drapery Street workroom in Indianapolis. This allows us better control of lead times and special specifications. Most importantly, it allows us to implement our unique 9-Point Inspection—a process that allows for consistent and accurate production.

All of our soft treatments undergo a unique 9-Point Inspection. The inspection includes:

1. Double-checking fabric yardage and cut lengths upon receiving the work order
2. Inspection of fabric on a light box to ensure there are no snags or imperfections in the fabric
3. Pulled threads to ensure straight cuts with the grain of the fabric and not pattern placement
4. Proper slide/pleat/snap count to coordinate with custom hardware
5. Precision pattern-matching — every joined panel is ensured to have patterns matched up beautifully
6. Ability to use cotton thread to match fabric color (not available on velvets or patterned fabrics)
7. Holding fabric taut when sewing to avoid rippling or errors
8. Hang drapes for at least 24 hours to ensure accurate drape length
9. The finished product is labeled with the client’s name, room location, and number of pleats to set installation up for success

We only sell cut yardage to designers. You can source fabrics in our showroom and then order directly from Fabricut, or you can join our trade program and use our concierge services.

In addition to fabric, our Carmel and our Fishers showrooms have Fabricut wallpaper, furniture, and rugs on display.